Amd link service unavailable11/10/2023 Not sure if this helped but I also updated Win 10 to the latest version (21H1) and the BIOS to the S79. It also worked for me on a ProBook 455 G7, AMD Ryzen 7 4700U. Thanks a lot, guys! You saved me a ton of time! Problem has been "solved" by using Hibernate option instead of Sleep.Įdit: Problem has been "solved" by using Hibernate option instead of Sleep. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly). It does require you to have the new 22.3.1 driver installed that. (Kernel-Power, The system has rebooted without cleanly shutting down first. 1.Update your Radeon graphics driver, to access the new AMD Software Adrenalin Edition. Drivers works fine, but now I got random computer restarts, even without bsod. HP ProBook 455 G7, AMD Ryzen 7 4700U - works partially. HP EliteDesk 705 35W G4 Desktop Mini PC - issue solved! thanks a lot! When turning on Hyper-V, the graphic driver still installed. My Elitebook 735 G5 works fine by following your response. If you do have bit locker enabled make sure to suspend or disable before making the change. As long as your Windows install is using UEFI you should be able to switch without having to reinstall Windows. When set to "Legacy Support Disable and Secure Boot Enable" or "Legacy Support Disable and Secure Boot Disable" I do not see the issue. Whether its gaming, server, healthcare or more, innovation is everywhere with AMD. I can only reproduce the issue on an HP EliteBook 745 G5 and 745 G6 when set to Legacy Support Enable and Secure Boot Disable. Tune in January 9th at 9AM PT to watch AMD CEO. If so try changing to "Legacy Support Disable and Secure Boot Enable" or "Legacy Support Disable and Secure Boot Disable". If you do not get a BSOD with just the AMD graphics driver then I would move on to testing Nvidia drivers.įor those of you with HP systems having this issue, do you have the systems set to "Legacy Support Enable and Secure Boot Disable" (BIOS F10 > Advanced > Secure Boot Configuration). If you get a BSOD then I would try removing the AMD driver and try the latest from AMD. Once the AMD graphics driver is fully installed and you have rebooted, enable Virtual Machine Platform. After Virtual Machine Platform is disabled Install the AMD graphics driver. If you do not get a BSOD with no graphics driver installed then try disabling Virtual Machine Platform. With no graphics drivers installed enable Virtual Machine Platform, do you still get a BSOD? If you do get a BSOD then there is something beyond the graphics drivers causing the issue most likely. Use DDU to fully remove both the AMD and Nvidia graphics drivers. Is this an Omen 15z? When you say you have an HP system with a 4600H that leads me to thinking you also have an Nvidia discrete card. My system (hardware and software details) are here sorry to hear this did not work. Hardware Protected Video Decode: Hardware accelerated Out-of-process Rasterization: Hardware accelerated PS: disabling virtual machine platform re-enables the hardware acceleration: I don't know if it is a "windows" problem or a "AMD driver" problem. I sent a bug report to AMD, maybe that will help. Experience high image quality and streaming performance with the new AV1 encode support when you use AMD Link with the Radeon RX 7900 Series graphics cards 1,2. WebGL2: Software only, hardware acceleration unavailable Use AMD Link to connect your phone, tablet, TV, or Windows-based PC, and play your games from almost anywhere in the world. WebGL: Software only, hardware acceleration unavailable Hardware Protected Video Decode: Disabled When I go to edge://gpu/ here is the result:Ĭanvas: Software only, hardware acceleration unavailableĬompositing: Software only. But still I have GPU acceleration off everywhere, for example in chrome/edge : If that is your case, try installing older versions of the app.Yes it works. Even in some rare cases, the re-install step also doesn't work.Android usually restores all settings after you re-install and log into the app. Finally, if you can't fix it with anything, you may need to uninstall the app and reinstall it.After that put it to charge, and press the power button. If none of the above is working, you can wait till your phone battery drains and it turns off automatically.Now you can try opening the app, it may work fine. Then, release the buttons and hold down the "Power" button until the screen turns on. Press and hold down the "Home" and "Power" buttons at the same time for up to 10 seconds. Try a Hard reboot on your Android mobile.Then you close the app that has this issue. You just need to press the recent applications menu (usually the first left button) on your phone. Most of the time, it might be a temporary loading issue.There are a few ways to fix this problem. Usually, when you open an app, you will see a black screen for a few seconds and then the app will crash with or without an error message. It is one of the most common problems in the Android operating system.
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